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How to limit new customer fraud: Steps to follow

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Whether it’s a shell company that wants to buy several loads of whatever with intentions to vanish shortly after the purchases, or one person that’s fraudulently impersonating another or a company, it can take time to effectively vet new prospective customers, and the numbers say so.

Trading Assistance: Who pays the freight?

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The Problem: Who pays the freight bill following a rejection to an FOB seller? The Solution: The FOB buyer pays the carrier and claims damages against the seller.

How to limit new customer fraud: Work smarter, not harder

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Does a challenging or moderately challenging onboarding process correlate with extremely to moderately effective screening procedures?

How to limit new customer fraud: Effective onboarding

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While fraud has been a part of the produce industry for decades, Blue Book Services has seen a noticeable spike in fraudulent activity in recent years.

Focus on Foodservice: Looking Ahead

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So what does the future of foodservice look like? For many, it’s already here; for others, it’s just trying to stay ahead of negatives like higher prices, supply issues, and labor to keep the doors open.

Focus on Foodservice: Health and Wellness

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Continued interest in health and wellness at foodservice calls for more and bigger portions of produce on the plate.

Focus on Foodservice: Ingredients and Menus

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Restaurant operators globally have returned to menu innovation, according to Technomic, with the average chain worldwide introducing 19 new or limited-time offerings in 2023, more than in 2021 or 2022.

Focus on Foodservice: Operator Issues

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The foodservice industry expects to employ 15.7 million people in 2024—a record, according to the National Restaurant Association.

Focus on Foodservice: Consumer Reactions

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The Technomic/IFPA report concluded that most consumers initially didn’t seem to mind higher menu prices, additional fees, lower portion sizes, and limits on “free” items like napkins and condiments, as indicated by positive traffic trends starting in March 2021.

Focus on Foodservice: Inflation and Pricing

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Rising food and labor costs continue to squeeze profits, despite the restaurant industry’s robust sales, according to the National Restaurant Association’s State of the Industry report.