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How QSRs are failing with customer service

- General News
Chatmeter’s research reveals that customers have real and valid complaints about their dining experiences. Here's why.

PRO*ACT and Spiceology form strategic partnership to elevate culinary experiences

- General News
With a focus on quality and innovation, the partnership will provide culinary professionals with the tools they need to enhance their menus and delight their customers. 

US Foods 2024 Diner Dispatch Survey shows shifts in diner preferences

- General News
US Foods Holding Corp. – one of America’s leading foodservice distributors – today released the results of its 2024 Diner Dispatch survey, which showcases the state of America’s relationship with dining out.

What Chefs Want opens facilities in Atlanta and Nashville

- General News
What Chefs Want, a leader in the foodservice distribution industry, is thrilled to announce the grand opening of two new state-of-the-art facilities in Atlanta, GA, and Nashville, TN.

Restaurant Update: September could be a turning point

- Analysis
August marked a potentially pivotal moment for the restaurant industry. After several challenging months, signs of recovery are beginning to appear. While performance metrics show a mixed picture, they suggest the worst may be behind us.

Report: Restaurants hit record revenue but payroll outpaces gains

- General News
While restaurants have seen a substantial recovery over the past four years with rising revenues, they continue to face significant challenges from macroeconomic pressures such as increasing payroll costs and ongoing inflation.

Focus on Foodservice: Looking Ahead

- Produce Blueprints
So what does the future of foodservice look like? For many, it’s already here; for others, it’s just trying to stay ahead of negatives like higher prices, supply issues, and labor to keep the doors open.

Focus on Foodservice: Health and Wellness

- Produce Blueprints
Continued interest in health and wellness at foodservice calls for more and bigger portions of produce on the plate.

Focus on Foodservice: Ingredients and Menus

- Produce Blueprints
Restaurant operators globally have returned to menu innovation, according to Technomic, with the average chain worldwide introducing 19 new or limited-time offerings in 2023, more than in 2021 or 2022.

Focus on Foodservice: Operator Issues

- Produce Blueprints
The foodservice industry expects to employ 15.7 million people in 2024—a record, according to the National Restaurant Association.