Category: Dock to Dock

What do you do with a rejected load when the carrier's evidence is lacking?

The party alleging a guaranteed arrival time should be prepared to prove its allegation with clear and convincing evidence.

The Problem: Excessive bruising at destination. The Solution: Ensure product will make good arrival under normal transportation conditions.

If a carrier cannot warrant that air temperatures in the trailer will be maintained at the instructed temperature, the carrier should refuse to take the shipment.

The Solution: Gather all available information, communicate, and act in good faith.

Any problems at arrival should be noted on the delivery receipt with specificity.

A carrier’s detention fees are chargeable to the party that hired the transportation service.

When a wholesale receiver claims a breach by the carrier and rejects the load, it will often make sense for the carrier to encourage the receiver to sell the produce to mitigate potential losses, regardless of whether the carrier believes it is responsible for the problems with the load.

You receive damaged product but the carrier's insurance denies the claim. Who has the liability?

Carriers should not drive away with loads that cannot be cooled to the instructed temperature range. Know your rights as a shipper.