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Culture clash: PCC Community Markets CEO resigns

suzy monford

Just eight months after she was appointed CEO of Seattle-based PCC Community Markets BB #:164071, former Kroger and H-E-B executive Suzy Monford has resigned.

Monford’s tenure with the retailer was challenged by more than the COVID-19 pandemic. Some of the cooperative’s members didn’t gel with some of the direction the grocer took during Monford’s tenure, calling initiatives like self-checkout not “worker friendly.”

After Monford spoke against a $4 an hour hazard pay proposal by government officials, cooperative members voted to add two workers to its board of trustees.

In a statement released by the PCC board, Monford said she plans to pursue other career opportunities.

“Being part of PCC has been a very rewarding experience, and I am fortunate to have been part of the co-op community.”

Paul Davis, chairman of the board of trustees said in a statement the search process for a new CEO begins immediately, with former board member Brad Brown taking over as interim CEO. Brown previously was senior vice president of digital retail at REI.

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Pamela Riemenschneider is the Retail Editor for Blue Book Services.